Some chat examples:

Concept:
A chatbot that answers internal employees questions about companies Knowledge Base and ERP database.

Based on users question, the bot generates a SQL query to run on the ERP database and answers the question according to results fetched.

It searches the entire Knowledge Base and knows when to use KB vs ERP database.

Client feedback on Upwork:

What is last name of patient with ID PRE4987?

Last name of patient with ID PRE4987 is Tyson.

Update phone # of Suzanne Rosen to 837-293-9293.

There are two entries with the name Suzanne Rosen in the database, one with the ID PRE3994 and another with ID PRE3847. Which entry do you want to update?

How do I arrive patients when the internet is down?

According to the Knowledge Base, to arrive patients when internet is down, you should:
1. Contact a Scheduler
2. Document Patient Data
3. Inform Patients
4. Alternative Data Access
5. Check System Status

6. Push Images from PowerReader

Book an appointment with Dr. Pritesh for tomorrow at 9 AM.

Sure, please give below details so I can book your appointment with Dr. Pritesh.
Full name -
Purpose for the appointment -
Phone number -
Email id -

I am Cristina Fernando, trying to book appt for rashes on the skin. My phone number is 8382924040 and email id is cristina@gmail.com

Thanks for sharing your details. Your appointment has been booked for tomorrow with Dr. Pritesh